West Park Hospital | Report to the Community | 2013-2014 - page 13

Community Support
Improving Our
Ability to be
Prepared
$9,000 Approved for Pediatric Crash
Carts — “The pediatric crash carts
will help provide a standardized and
consistent approach to Pediatric
Emergent Situations within West Park
Hospital. The color coded drawers on
the carts are specific to categories
of patients based on how much the
patient weighs. Each drawer contains
supplies necessary for care of
pediatric patients during emergent
situations where time and supplies
are of the essence. We appreciate
the gift from the West Park Hospital
Foundation and would like you to
know that the carts provided are
improving our ability to be prepared
for the care of pediatric patients.”
— DR. BROWN,
Emergency Medicine
Being Patient Centered
In 2014, our Medical Inpatient Units are
focused on the planning of a new Inpatient
Unit that will be centered around the
patient and family experience. The new
inpatient unit will be a 29 bed unit that will
provide Acute and Critical Care services.
The overall design of the unit will allow
families to be present at the bedside and
encourage families to be part of the care
team.
In 2013, the Medical Inpatient Units focused
on improving communication with our patients
through coordination of care and a collaborative
team approach. We have seen an increase in
our patient satisfaction scores as a result of
this approach and continue to look at ways to
improve patient care and the overall patient
experience. The patient experience team focused
on improving pain control by providing a more
in depth pain evaluation tool. Patients are also
provided with alternative methods for pain relief
by providing heat therapy and aromatherapy.
Treating
Patients Better
and Faster
DR. AARON BROWN,
Emergency Medicine
edicine
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