West Park Hospital | Report to the Community | 2013-2014 - page 3

> Message
from the
Chair & CEO
On behalf of all the staff, trustees
and physicians, we are excited
to share this annual report with
you. The health care industry
experienced many changes
in 2013; most notably the
implementation of the Affordable
Care Act that is one of the biggest
changes that our industry and
America has experienced.
West Park Hospital (WPH)
also
experienced ongoing continuous
change in 2013 and we would
like to highlight some of the many
changes:
WPH
completed our strategic
planning process which involved
WPH
staff, physicians, trustees
and community leaders. The three
year strategic plan was approved
by the
WPH
Board of Trustees.
The strategic plan is used to
communicate
WPH
organizational
goals and actions needed to
achieve these goals.
WPH
maintains an effective strategic
planning process by keeping
our strategic plan updated and
articulating where
WPH
is going
and defining the actions needed to
make progress.
WPH
updated our Facility Master
Plan in 2013. Our Facility Master
Plan is a “living document” that
defines what buildings, space,
equipment and facilities are needed
to support
WPH
strategic goals.
WPH
has successfully partnered
with other organizations over the
years in an effort to develop and
provided needed services and
facilities to our patients.
WPH
established relationships with
several different entities we are
excited about.
WPH
has partnered with
Dialysis Clinic Incorporated (DCI),
to create the Big Horn Basin
Regional Dialysis Clinic, Eagle
Med to establish a fixed base rotor
wing (helibase) air ambulance
service in Cody servicing the
residents of Norhtwestern and
Western Wyoming and Thomas
Cuisine, a professional food
management service for health
care organizations to ensure our
patients, employees, residents
and visitors receive exceptional
customer service, culinary
expertise, while striving to ensure
our facilities’ food services are
best-in-class.
WPH
completed several facility
upgrades and expansion projects
in 2013. The five million dollar
grant St. Vincent’s Healthcare
received from the Helmsley
Charitable Trust allowed
WPH
to completely remodel the
Radiation Oncology floor in the
Big Horn Basin Cancer Center
and install a State-Of-The-Art
Linear Accelerator. The remodel
and installation of the Linear
Accelerator was completed in
August, 2013.
WPH
opened the
new ENT clinic in the Cathcart
Health Center and is currently
completing the build-out of
the Cathcart Medical Specialty
Clinic in the Cathcart Health
Center, which is projected to be
completed in January 2014.
WPH
also added a fourth Operating
Room in the Surgical Services
Department.
WPH’s
number one resource
is our staff and physicians.
WPH
kicked off our “Always” Initiative
in April, through
WPH’s
affiliation
with the Studer Group.
WPH
has partnered with the Studer
Group to implement Evidence
Based Leadership principles
throughout the organization. The
implementation of the “Always”
initiative and “Must-Haves” are
tactics that will be important
throughout the organization
in an effort to see continuous
improvement in the quality of care
provided to our patients, employee
and physician engagement,
patient satisfaction, lower
employee turnover, etc.
WPH
has experienced
significant growth in the number
of physicians that have joined the
WPH
Medical Staff, which has
grown from 20 to 56 physicians
in the last 17 years.
WPH
and
Cody are extraordinarily fortunate
to have the physicians we have
on staff meeting the health care
needs of the residents living in
the Big Horn Basin.
WPH
has
grown from a rural hospital to a
progressive rural medical center
providing care to 52,000 residents
in Northwest Wyoming and other
areas.
WPH
has experienced many
exciting changes in 2013 and
we are very excited about the
changes ahead of us in 2014.
WPH
could not be successful
without the 600 plus outstanding
employees, 55 plus physicians, a
committed and supportive Board
of Trustees and residents in the
Big Horn Basin that supports
WPH
. Our three goals are:
1.)
Be an Employer of Choice for
our employees;
2.)
Provide
an excellent environment for
our physicians to care for their
patients;
3.)
Provide high quality
care to all of you, our patients.
On behalf of all the staff at
West
Park Hospital District
, we would
like to extend our thanks and
appreciation to the residents of
West Park Hospital District
. We
appreciate you supporting our
organization and medical staff.
Doug McMillan
,
WPH CEO
Melissa Fraser
,
RN, Chairman
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